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Citroën Emergency

 

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Available 24/7 in seven European countries, with Portugal and Austria to be added in 2007. In the event of accident or illness, this service can locate the vehicle via GPS and, depending on the country, access the emergency services. This call can be made automatically, in the event of impact, or by pressing and holding down the “SOS” button. Drivers are systematically addressed in their own language.

The vehicle is precisely located using the GPS and, after a rapid assessment of the situation in the vehicle by competent persons (a doctor is on hand to give first aid advice), the Citroën hotline calls out the appropriate emergency services as required (fire brigade, ambulance, police).


This service, provided in partnership with IMA (Inter Mutuelle Assistance) and free of charge for the first year, speeds up the response time of the emergency services and may help to save lives: accident experts agree that the first ten minutes after an accident are vital. In the event of impact, an emergency call is made automatically, since the Citroën Emergency hotline number is preprogrammed into the system.